‘We are celebrated but not included’: heteronormativity and cisnormativity in Aotearoa New Zealand workplaces

Using survey comments from organisations across various sectors in Aotearoa New Zealand, this qualitative study examines the workplace climate for Rainbow employees. It employs the theoretical frameworks of heteronormativity and cisnormativity to challenge established gender and sexual norms within organisations. The study explores how cis-heteronormativity manifests at both organisational and interpersonal levels. Highlighting the limitations of current inclusion practices, it deepens the understanding of power dynamics within organisations in a region conventionally regarded as Rainbow-friendly. Although many employers demonstrate a commitment to Rainbow inclusion, as evidenced by organisational initiatives and the pursuit of Rainbow Tick accreditation, organisations can still function as spaces that are both Rainbow-supportive and cis-heteronormative, positioning Rainbow employees as valued yet non-normative. The study argues that despite the growing visibility of Rainbow identities within organisations, further efforts are needed to confront entrenched cis-heteronormativity that impedes the full inclusion of queer employees. Additionally, it proposes rethinking organisational approaches to Rainbow inclusion, shifting the focus from the margins to the norms.