This report gives voice to the clients of Link House Agency, a counselling and social work organisation dedicated to single parent families. The clients shared their stories during a focus group and spoke, often with great emotion, of their long journeys back to wellbeing. Their appreciation of Link House’s role along the way was invariably connected to personal growth and healing. Their stories are evidence of the multiple levels and meanings of “success” in the field of personal services. It is about recognising that effort and achievement count, even if they cannot be measured in conventional ways.