This paper focuses on the outsourcing of public services to private organisations and the mechanisms that government puts in place to control these organisations. The fulcrum of this paper is the tightly controlled contracting environment that has emerged in the employment services field in Australia. Privatised employment services have been operating in Australia since the closure of the Commonwealth Employment Services in 1998. There have been six contracting periods since 1998 and each new contract has involved substantial adjustments in the structure of the market and the service delivery approach. What began as a radical experiment has become institutionalised and work practices in employment services agencies standardised across the range of contracted provider organisations that include for-profit firms and third sector organisations.


Creator | Kaihanga
Wilma Gallet
Year of Creation | Tau
Creative Commons Licence
Attribution CC BY
Keywords | Kupu
Job Services Australia, employment services, conditional income support, contracting, welfare reform,ANZTSR, ANZTSR 2014
Main Language | Reo Matua
Submitter's Rights | Nga Tika o te Kaituku
I am the author / creator of this resource
This Research has
not been formally reviewed for publication by academics at a university
Bibliographic Citation | Whakapuakanga

Gallet, W., (2014), Whose Mission: The pervasive nature of government contracting environments and the impact on not-for-profit organisations

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