ANZTSR 2014 Crisis Communication Capacity for Disaster Resilience: Community Participation of Information Providing and Verifying in Indonesian Volcanic Eruption

This case study of Jalin Merapi in the 2010 Merapi volcanic eruption captures how local communities can empower themselves through participation in providing, sharing and verifying information within their social networks. A media convergence of 14 communication technologies enables a broad spread of information about refugees’ real needs within and beyond local communities. Finally this study acknowledges challenges for strengthening community capacity for crisis communication with bottom-up approaches.