World Health Organization. (2013). Geneva: World Health Organization.
This guidebook sets out the public health rationale for making it easier for adolescents to obtain the health services they need to protect and improve their health and well-being, including sexual and reproductive health services. It defines ‘adolescent-friendly health services’ from the perspective of quality, and provides step-by-step guidance on developing quality standards for health service provision to adolescents.
The guidebook is intended to be a companion to the Quality Assessment Guidebook: A guide to assessing health services for adolescent clients, which was published by the World Health Organization (WHO) in 2009. These two guidebooks are part of a set of tools to standardize and scale up the coverage of quality health services to adolescents.
The Making health services adolescent-friendly: developing national quality standards for adolescent-friendly health services paper is available here