Burgess found an average productive capacity measurement of 70% and an innovative capacity measurement of 68% from within the sampled organisations
New Zealanders are well known for their entrepreneurial flair and resourcefulness, however Burgess’s results are suggestive of a ‘corporate immune system’ stagnating employee creativity in the workplace.
Burgess examined the idea of ‘intrapreneurship’ (as termed by Pinchot, 1985) which was built upon the notion that entrepreneurial characteristics could be integrated within an established organization.
Modern day management theory talks about a ‘learning organisation’ and ‘democratic leadership’ however the tight day-to-day running of a business often don’t allow for these ‘feel good’ management techniques. The management dilemma is how to harness employee creativity on a large scale without it being distracting from the day to day running of an organization.