New Lynn Bike Hub Impact Evaluation

This report is an impact evaluation of the EcoMatters’ New Lynn bike hub. The report aims to better understand the extent of progress made in the one year of operation and ascertain how EcoMatters can continue to make progress on its goal of making cycling accessible to anyone, regardless of ethnicity, age, income, or social position. The evaluation produced numerous findings. Most importantly, it found that there is extremely high satisfaction with New Lynn bike hub. Satisfaction with the New Lynn bike hub has been attributed highly to the attitudes of the volunteers, the perception of it being a community resource, and the ability for visitors to learn new skills. From a project partner perspective, highly positive feedback was provided relating to the bike hub being a ‘success story’ which has enabled a sustainable way to promote safe cycling and providing cycling accessibility to a diverse range of groups. Based on the findings of the evaluation, much progress has been made toward meeting its aim.